Shipping & Returns Policy

At Ottoman Tesbih, we take great care in packaging every order to ensure it arrives safely. We proudly offer Express Shipping across Australia and international shipping to customers worldwide.

Shipping

• Express shipping is available Australia-wide.
• International shipping is available worldwide.
• Orders are typically dispatched within 1–2 business days.
• Delivery times may vary depending on your location and the shipping carrier.

Returns

Due to the nature of our products, we do not accept change-of-mind returns or exchanges. Please choose carefully before placing your order.

If your item arrives faulty, damaged or incorrect, please contact us within 14 days of receiving your order.

To be eligible for a return:

• The issue must be reported within 14 days of delivery.
• The item must be returned in its original condition.
• Proof of purchase and photos of the fault may be required.

Once the return has been inspected and approved, we will provide a replacement, exchange or refund where applicable.

Return Shipping

If your item is confirmed to be faulty, damaged or incorrectly supplied, Ottoman Tesbih will cover the return shipping costs.

Contact Us

If you have any questions regarding your order or need assistance, please contact us:

Ottoman Tesbih
📍 1/79 King Street, Dallas VIC 3047, Australia
📧 ottomantesbihau@gmail.com
📞 +61 431 211 181

We are committed to providing exceptional customer service and ensuring every customer shops with confidence.