FAQ
Frequently Asked Questions
Do you ship internationally?
Yes! We offer Australia-wide Express Shipping and international shipping to customers worldwide. Shipping costs and delivery times are calculated at checkout.
How long does shipping take?
Orders are typically dispatched within 1–2 business days.
- Australia: Express Shipping available.
- International: Delivery times vary depending on your destination.
Are your tesbihs authentic?
Yes. We carefully source our tesbihs and accessories from Türkiye, with a focus on quality craftsmanship and premium materials.
Do you offer wholesale?
Yes. We supply both retail and wholesale customers. Please contact us for wholesale enquiries.
Can I visit your store?
Yes! You're welcome to visit our showroom.
Ottoman Tesbih
📍 1/79 King Street, Dallas, VIC 3047, Australia
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Afterpay
- Zip Pay
- Klarna
Available payment methods may vary depending on your location.
Do you accept returns?
We do not accept returns or exchanges for change of mind.
If your item arrives faulty, damaged or incorrect, please contact us within 14 days of delivery. Once approved, we will cover the return shipping costs and arrange a replacement, exchange or refund where applicable.
How can I contact you?
📞 +61 431 211 181
📍 1/79 King Street, Dallas, VIC 3047, Australia
Do you sell gift cards?
Gift cards may be available from time to time. Please check our website for current availability.
How can I stay updated?
Follow us on social media and subscribe to our email newsletter to be the first to hear about new arrivals, limited releases, special offers and live auctions.